Motivated, personable business professional with a successful 30 plus years’ track record. Highly experienced in Operations Management, Policy Creation, Risk, chargebacks, disputes, fraud and claims.
Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records.
Passionate about teamwork, and solution driven.
- Creating, communicating, and implementing an organization’s vision, mission, and overall direction.
- Office Operations Management
- Policy creation/implementation, Staff training
- Fraud and Chargeback Management
- Fully equipped home office for remote work assignments
- Languages: Greek, German, English, conversational French and Italian
- . Risk Manager, TrackR
September 2015, present
- Finance Department at FastSpring / Chargebacks – Fraud
December 2011 – September 2015, Santa Barbara, CA
- Chargebacks and credit card fraud
- Vice President at S M G, Inc DBA Studio Music Group
October 2000 – October 2010, Santa Barbara, California. Creating, communicating, and implementing the organization’s vision,mission, and overall direction
- Operations Manager at Santa Barbara International Film Festival
September 1999 – May 2001, Santa Barbara, CA
Office Operations Management
4. Director of Operations at D. Kallonas & Son Ltd.
January 1979 – May 1998 Athens, Greece
- Policy creation/implementation
- Staff training
- Office procedures creation/implementation
- Event planning
- Database management
- International travel
- Guest Relations Manager at Grecotel S.A.
March 1991 – October 1995, Greece
- Head of the PR Team for the European Summit, which took place on the island of Corfu in 1994
- Head of the VIP reception team at The Grecotel Corfu Imperial Hotel.