About Me

EXECUTIVE PROFILE:
Motivated, personable business professional with a successful 30 plus years’ track record. Highly experienced in Operations Management, Policy Creation, Risk, chargebacks, disputes, fraud and claims.
Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records.
Passionate about teamwork, and solution driven.

SKILL HIGHLIGHTS:

  • Creating, communicating, and implementing an organization’s vision, mission, and overall direction.
  • Office Operations Management
  • Policy creation/implementation, Staff training
  • Fraud and Chargeback Management
  • Fully equipped home office for remote work assignments
  • Languages: Greek, German, English, conversational French and Italian
  •  QuickBooks

PROFESSIONAL EXPERIENCE:

  1. . Risk Manager, TrackR
    September 2015, present
  2. Finance Department at FastSpring / Chargebacks – Fraud

December 2011 – September 2015, Santa Barbara, CA

  • QuickBooks
  • Banking
  • Chargebacks and credit card fraud
  1. Vice President at S M G, Inc DBA Studio Music Group
    October 2000 – October 2010, Santa Barbara, California. Creating, communicating, and implementing the organization’s vision,mission, and overall direction
  2. Operations Manager at Santa Barbara International Film Festival
    September 1999 – May 2001, Santa Barbara, CA

Office Operations Management
Website Development
Database Management

4. Director of Operations at D. Kallonas & Son Ltd.
January 1979 – May 1998 Athens, Greece

  • Policy creation/implementation
  • Staff training
  • Office procedures creation/implementation
  • Event planning
  • Database management
  • International travel
  1. Guest Relations Manager at Grecotel S.A.
    March 1991 – October 1995, Greece
  • Head of the PR Team for the European Summit, which took place on the island of Corfu in 1994
  • Head of the VIP reception team at The Grecotel Corfu Imperial Hotel.