Visa MC

This is a helpful list of chargeback codes.

**Visa Chargeback Codes**

  • 30 Services not provided or Merchandise not received
  • 41 Cancelled recurring transaction
  • 53 Not as Described or Defective merchandise
  • 57 Fraudulent multiple transactions
  • 60 Requested copy illegible or Invalid
  • 62 Counterfeit transaction
  • 70 Account number on exception file
  • 71 Declined authorization
  • 72 No authorization obtained
  • 73 Expired card
  • 74 Late presentment
  • 75 Cardholder does not recognize transaction
  • 76 Incorrect transaction code
  • 77 Non-matching account number
  • 79 Requested transaction information not received
  • 80 Incorrect transaction amount or account number
  • 81 Fraudulent transaction (Card present)
  • 82 Duplicate
  • 83 Fraudulent transaction (Card not present)
  • 85 Credit not processed
  • 86 Paid by other means
  • 90 Services not rendered (ATM or Visa travel/money)
  • 93 Risk identification service (RIS)
  • 96 Transaction exceeds limited amount

**MasterCard Chargeback Codes**

  • 4801 Requested transaction information not received
  • 4802 Requested / Required information illegible or missing
  • 4807 Warning bulletin file
  • 4808 Requested / Required authorization not obtained
  • 4812 Account number not on file
  • 4831 Transaction amount differs
  • 4834 Duplicate processing
  • 4835 Card not valid or expired
  • 4837 No cardholder authorization
  • 4840 Fraudulent processing of transaction
  • 4841 Canceled recurring transaction
  • 4842 Late presentation
  • 4846 Correct transaction currency code not provided
  • 4847 Requested/Required Authorization Not Obtained and Fraudulent Transaction
  • 4849 Questionable merchant activity
  • 4850 Credit posted as a purchase
  • 4853 Cardholder disputes – Services / merchandise defective or not as described
  • 4854 Cardholder disputes – Not classified in other category (US cardholders only)
  • 4855 Non receipt of merchandise
  • 4857 Card activated telephone transaction
  • 4859 Services not rendered
  • 4860 Credit not processed
  • 4862 Counterfeit Transaction – Magnetic stripe POS fraud
  • 4863 Cardholder does not recognize – potential fraud (US Only)
  • 4870 Chip Liability Shift
  • 4871 Chip/PIN Liability Shift
  • 4999 Domestic Chargeback Dispute (Europe Region Only)